Privacy Policy

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide personalized home buying readiness reports and recommendations
• Partner Connections: To connect qualified leads with lending partners in our network
• Communications: To send you reports, updates, property recommendations, and marketing materials
• Improvement: To analyze usage patterns and improve our services
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and enforce our terms
• Research: To conduct market research and develop new features (anonymized data only)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Your Consent

When you request to be connected with professionals, we share your contact information and relevant details with partners in our network, including real estate brokers and mortgage professionals.

4.2 Service Providers

We work with third-party service providers who perform services on our behalf, including:

• Email service providers (Resend)
• Database hosting (Supabase/Prisma)
• Analytics services
• Cloud infrastructure providers

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you and to receive it in a portable format.

6.2 Correction

You have the right to request correction of any inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

6.4 Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

6.5 Do Not Sell

We do not sell your personal information. However, if you are a California resident, you have the right to opt out of any future sales.

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@findlehub.com. We will respond to your request within 30 days.

7. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection and use
• Right to restrict processing of your data
• Right to object to processing
• Rights related to automated decision-making and profiling
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data includes consent, contract performance, legitimate interests, and legal obligations.

8. CCPA Compliance (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: